Guest Messaging Templates

Simplify your guest communication and boost your reviews with this ready-to-use bundle of messaging templates designed specifically for Turo hosts. These messages are tailored to align with Turo’s automated messaging system, helping you stay professional, prompt, and consistent—no matter the time of day.
 
Perfect for new or seasoned hosts, this bundle includes templates for every stage of the trip, from booking to return. Each message is crafted to set clear expectations, improve the guest experience, and encourage 5-star feedback.
 
We’ve also included easy-to-follow photo instructions that show how to set up each message in Turo’s automated messaging tool—plus tips for using @ prompts to auto-fill details like guest names, trip times, and more.
 
What’s Included:
Message Templates for:
Booking Confirmation
24-Hour Trip Reminder
24-Hour Trip End Reminder
Review Request
Setup Instructions (with screenshots)
Tips for using @ auto-fill features in Turo
Link to Turo’s official guide on automated messaging

File Type: PDF (includes copy/paste templates + setup visuals)
Skill Level: Beginner-friendly

Make your messaging effortless and guest-friendly with these plug-and-play templates designed by real Turo hosts.